Frequently Asked Questions
How long does shipping take?
Orders are processed within 3-4 business days. Shipping usually takes 5-7 business days within the U.S. depending on your location.
Do you ship internationally?
Currently, we only ship within the U.S.
Can I return items?
In-stock accessories may be returned within 15 days of purchase, provided they are in new condition with all tags attached. Furniture, special order items, and other items are final sale. For return requests, please contact us at findandfavor@brnsdesign.com.
What are the accepted payment methods?
We accept all major credit cards (Visa, MasterCard, Discover, and American Express).
